Sarz Sanctuary is an inclusive, understanding and compassionate community of like-experienced members to connect, share and learn.
Please read our values and agree to our code of conduct to ensure this community remains an inspiring, comforting, safe space to explore your recovery and grief. Our community is for those aged 18+
Our Values
1. Unconditional love and acceptance
We ask that each member interacts from a place of unconditional love, hope and peace when joining the community, and talking with each other. Our unique experiences mean we must be with each other with open hearts and compassion.
2. Hope
We come together with hope that through the darkness we can all find light, and our focus is to bring that spirit of hope to each other. We demonstrate gratitude for the space and opportunity to be together and share our stories.
3. Warmth
Sarz Sanctuary is the warm hug you need and the supportive hand that can hold you. Each member is asked to reflect this in all interactions with each other.
4. Guiding
The lived experience of traumatic grief can guide us through the shock and heartbreak, and unite us with the strength to look after each other and those around us. What you know, what you have discovered helps you, and how you are moving through your grief is the gift you bring to others.
5. Respect
All of us need respect to voice our experiences in a mature and safe way, so we can all feel free to talk and engage in healing.
Our Code of Conduct
The dos
Kindness is key
- Be kind, always. Use language that is welcoming and inclusive.
- Respect others’ experiences, views and culture. Even if someone’s experience seems similar, it may also be completely different to yours.
- Don’t assume you understand. Every journey is personal and needs to be treated with compassion and empathy.
- Be inclusive. We all know, more than most, what it is to feel isolated and alone. Sarz Sanctuary is a place for you to feel safe, comfortable, included and heard. It’s a place to be the person you now are.
Get involved
- You are here for a reason. The true value of this community lies in your involvement and participation. Engage with others, utilise the resources, explore your healing options. There is so much here for you.
- Be open and honest.
- Considerate contributors stay on topic, however if the conversation steers off course, feel free to start a new thread, making sure you provide a clear topic title and post it in the appropriate category.
- It’s easy to contribute. We’ll show you how through our How to join your community video.
The do nots
As a safe community, we have a zero-tolerance policy for the below behaviour. If you see an abusive, triggering or unacceptable post, please alert the moderator.
Inappropriate and unacceptable behaviour includes:
- Harassment or bullying.
- Vulgar, abusive or sexual language or images.
- Trolling of any kind including insulting others, personal attacks, threats or inflammatory posts.
- Promotion or encouragement of self-harm or suicide. However, this does not mean you cannot post about issues related to self-harm or suicide if it is relevant to you.
- Threats of violence towards anyone, whether serious or in jest.
- Discussion of any illegal activities.
- Content that promotes any sort of prejudice or violence towards people based on their race, ethnicity, religion, political beliefs, disability, disease, age, sexual orientation, gender, gender identity, or gender expression.
- Asking for or sharing medical or legal advice, including references to specific prescription medication names and/or dosages. Please contact your lawyer, doctor or GP.
- Advertising, spamming, solicitation or commercial self-promotion of goods or services.
- Content that violates a member’s privacy, through revealing information about them that they would not want to make public.
- Content that violates the copyrights and trademarks of others. If you’re unsure, please do not post.
- Content that is a copy of another post or contains the same, or similar, message posted multiple times elsewhere.
- Any other inappropriate content, as determined by our moderator/s.
Additional Community Etiquette Information
The following are not enforceable rules, rather they are suggestions about etiquette to help keep the community constructive.
- It’s a good idea to read through the main post and the other participant comments before getting involved in the discussion yourself.
- Once you’ve left your comment keep an eye on the post to see what other people have to say.
- If you feel that someone has insulted you, report their comment to the moderator by clicking the “Alert Moderator” (or “report post”) button. Don’t continue the dispute. The moderator will take a look at the offending comment and decide whether it should be removed and/or if any further action should be taken.
- Turn off the “CAPS LOCK”. Writing in ALL CAPS is the equivalent of SHOUTING and can cause offence.
- Please respect the moderators. Their job is to keep the forum safe and constructive so that everybody gets to have their fair say. It is not always an easy job.
How we moderate
Sarz Sanctuary is a safe space. Therefore, appropriate action will be taken if the behaviour of any individual violates our Code of Conduct. Sometimes, due to the large volume of posts, not all material can be monitored immediately.
If you are concerned that another member’s post breaches the Code of Conduct, please report the post to the moderators by clicking on “report post”. Should you wish to query a moderation decision, please contact the moderator ([email protected]) for a response within three business (3) days.
You will be advised by email if we are unable to publish your post, or if a post has to be edited or removed from the community because it breaches our Code of Conduct.
Moderator actions may include:
- Gentle reminders of the Code of Conduct.
- Firm warnings and removal of any inappropriate content.
- Removal from the community without refund or eligibility to reapply in the future.
- Contacting you directly if any material you post raises concerns about your safety or the safety of others. We may also need to pass your contact details on to authorities who can help protect your safety or the safety of others (for example, to the police or a mental health crisis service).
We maintain the right to determine the consequences of any issue at our discretion and are under no obligation to share our findings or determinations beyond the individual involved.
Cancelling your membership
You may cancel your Sarz Sanctuary membership at any time. By doing so, you understand and agree that we may retain your personal information for up to six months from the date of your request and that all activity associated with your account that was generated prior to the date of your cancellation request will remain as part of the Community (for example, your posts will not be deleted).